Water and Wastewater Service Information
Customers who wish to start, stop, or transfer water services must contact the City Hall Administration/Utility Billing offices, 115 W. 3rd St., during normal business hours: 8am to 5pm, Monday through Friday and complete a service contract.
Water / Sewer Problems
If your water service has been suddenly interrupted and you do not know the cause, please call the Utility Billing Department during normal business hours at 432-445-2421 and after hours for emergency situations only, call 432-445-4911.
When water service has been discontinued for non-payment of a bill, the full amount of the bill plus a $10 late fee and a $40.00 reconnection fee must be paid before service is reinstated.
To report water leaks, main breaks, water quality problems, or sewer related problems, please call the City Warehouse at 432-445-2932.
Water Meter Tampering
In an effort to deter losses in water revenue, service calls and meter repair, any detected water meter tampering will be reported to the police, investigated and, whenever possible, charges filed. Tampering with a water meter is a Class A misdemeanor in Texas
and punishable by fine, confinement in jail or both. Individuals responsible for tampering may also incur civil liability and additional fees. Call 432-445-2421 if you suspect someone has been tampering with a water meter.
Monday - Friday
8:00 am - 5:00 pm
Closed on Holidays
Ways to Pay
Website https://www.pecostx.gov/ Open 24/7
Pay by phone 844-599-1240 Open 24/7
Kiosk (drive thru lane 1) Open 24/7
Payment drop off (drive thru next to Kiosk) Open 24/7
Kiosk (located in lobby) Monday-Friday 8:00-5:00
In person (located in lobby) Monday-Friday 8:00-5:00
Pay by phone 432-445-2421 Monday-Friday 8:00-5:00
Bank Draft Contact us for a bank draft form to setup
Monday - Friday
8:00 am - 5:00 pm
Closed on Holidays
Ways to Pay
Website https://www.pecostx.gov/ Open 24/7
Pay by phone 844-599-1240 Open 24/7
Kiosk (drive thru lane 1) Open 24/7
Payment drop off (drive thru next to Kiosk) Open 24/7
Kiosk (located in lobby) Monday-Friday 8:00-5:00
In person (located in lobby) Monday-Friday 8:00-5:00
Pay by phone 432-445-2421 Monday-Friday 8:00-5:00
Bank Draft Contact us for a bank draft form to setup